COVID 19 created a situation for the workforce around the globe to work from home, sectors which never experienced remote working were forced to implement systems that support it. Here are some trends that have changed working remotely in recent times.
People working from different locations made it difficult to have meetings or even one on one conversation with your co-workers, and traditional methods might seem effective, people soon realised they were not, hence came the uprising of “Virtual Communication Tools”. Businesses around the world were quick enough to adapt to the new way of communication, with web-based conference tools and chat apps which promoted regular communication.
Tools like Zoom, Webex, Teams, and many others were high in demand. Employees were using such tools to have an official meeting with many of their co-workers, meeting clients over the web or use them to have informal coffee breaks which kept the company-wide morale high during the difficult times.
Other than video conference tools, employees were also spending more and more time on chat apps, which allowed managers or co-workers to ask real-time questions and get answers without spending any time on the phone. Strong communication is a very important part for a business to have success, and with people working remotely it became difficult.
No one likes to repeat a task, again and again, every day, that’s where process automation bots come in. Process automation bots can be implemented to automate and manage workflows and complete ordinary tasks. Such bots help employees to stay productive while working in a remote environment and rather than utilizing time over ordinary tasks, employees can focus on mission-critical tasks.
To automate repetitive tasks across the board, businesses can implement this technology. Process automation technology can complete semi-structured tasks such as data migration, excel inputs, or regular data-entry tasks, that take a huge amount of time and decrease productivity of employees.
Project management apps can be used to overview all the processes that are running on a particular project or to look into tasks and responsibilities divided across the company, project management apps can be a virtual project manager for remote employees. Using a project management tool is extremely helpful for keeping an eye on tasks, deadlines, upcoming events and other such processes.
To track the productivity of employees who are working remotely is a challenging task, such challenges bring up the question on how to accurately evaluate the performance of a remote employee. Businesses found performance tracking tools especially helpful as it helped them to understand how well employees are doing their assigned tasks even when they are not in the office.
These tools can track employees time, activity, and project completion rate with the same console. Performance tracking tools give managers the ability to see multiple attributes that workout the productivity of employees. These tools give managers visibility on their team’s productivity and also HRM’s to workout yearly appraisals.